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Shipping and Delivery

SHIPPING & DELIVERY:

Our goal is to offer you the best shipping options, no matter where you live. Every year we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

Processing time:

Order verification, tailoring, quality check and packaging. All orders details are sent to the manufacturer within 24 hours after the order is placed. The manufacturer then processes the orders, which takes an additional 2–4 business days.

Shipping time:

This refers to the time it takes for items to be shipped from our warehouse to the destination.International delivery usually takes about 15–30 business days. US orders are normally shipped by ePacket, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 10 and 20 days to arrive at their destination but can take longer from time to time due to hold up in the Customs department of your country, or some unforeseeable circumstances that happen from time to time (for example, the Canada Post strike that happened in 2018). 

NOTE: SHIPPING IS DELAYED DUE TO THE CURRENT COVID-19 PANDEMIC.  WE ARE TRYING TO RESOLVE THIS ISSUE WITH OUR SUPPLIER. PLEASE BEAR WITH US WHILE WE ARE TRYING OUR BEST TO GET YOUR PRODUCTS TO YOU QUICKER. 

In all cases, we would appreciate your patience and understanding. If you have any problems, please do not hesitate to contact us via email (hello@snugcube.com).